Got questions? We’ve got answers.

Be Still is uniquely holistic. We do not believe you can separate your mental, physical, spiritual and social health. All must be addressed to find optimal wellness.

We also believe in providing a superior client experience. This includes exceptional response time to inquiries, easy online scheduling, and comfortable offices.

We are training “junkies.” We believe in continually improving our skills and knowledge by taking courses, reading books, and engaging in both client and peer feedback to provide the optimal healing environment.

We believe in “doing the work ourselves” through our own therapy and/or inner work.

We are also happy to work collaboratively with your faith community, medical providers, and other professionals to coordinate excellent care.

No! While we are passionate about Christian counseling, we serve clients from different faith traditions or no faith tradition at all.

During our first appointment, we’ll ask lots of questions to get to know you and your story. We’ll clarify your goals for our time together. You’ll also have the opportunity to ask questions and decide whether we’re the right fit for you. The most important factor in how effective therapy will be is not the theoretical orientation of the therapist, but the quality of the therapeutic relationship.

After the first couple of sessions, we will offer specific ways we will address each of your goals. We’ll regularly review your goals to make sure we’re on track with your priorities.

We do offer in-person sessions in Holly Springs! Our primary address is:

1340 SE Maynard Road, Suite 203

Cary, NC 27511

Walk and talk sessions are also available, where we meet at a public location and walk while while we talk.

Online sessions work well for professionals who cannot get away from the office during the day or parents who cannot find childcare. Research has shown online therapy can be as effective as in person sessions. You pick the location, whether it be your home, office, or car…anywhere you have privacy and a strong internet connection! We send a link for each session that you can use with an iPad, computer, or phone.

In a typical session, we’ll get started with a short mindfulness practice. We’ll review progress from our last session and process any activating events you’ve struggled with. We’ll teach you a few new things to either prevent symptoms or cope with them, and we may practice them in session. We’ll help you make connections between past experiences and current functioning. Our goal is to help you gain wisdom and learn new ways to cope with what life throws at you.

Most progress happens in between sessions, when you have real life opportunities to process and practice what we discuss and learn during our time together.

In general, 50-minute sessions are scheduled weekly. In some cases, longer sessions are appropriate. As you reach your goals, we will discuss decreasing the frequency of our sessions to every other week, then monthly, and then terminate services.

The length of therapy depends on what you struggle with, how long you have struggled, and how much effort you spend working on personal growth. Sometimes after working on initial goals, clients will identify other goals they would like to work on and extend their time in therapy.

We offer both in person and virtual sessions. In person appointments are near downtown Holly Springs. Our primary address is 300 W. Earp Street Holly Springs, 27540

A Good Faith Estimate is given to private pay clients at the beginning of care and annually thereafter. It is a list of possible fees for the services we offer.

A major benefit to paying privately is not being diagnosed with a mental health disorder that will be placed in your permanent health record. A diagnosis could impact some careers, such as pilots or those who serve in the military. It could also impact applying for life insurance policies. Insurance companies require a mental health diagnosis to pay for counseling services. We do not focus on a person’s diagnosis regardless of payor source.

We take great care to ensure all clients get the very best care in line with our specialties. This is why we refer clients with the following needs to other providers: OCD, Bipolar Disorder, personality disorders, substance use disorders, Dissociative Identity Disorder, and psychotic disorders. This list is not exhaustive. If at any time we feel your needs are outside our scope, we’ll let you know and work together to find you the best care!

APPOINTMENTS AND CANCELLATIONS

Your appointment is held exclusively for you. Please respect my time and commitment to you by canceling or rescheduling only when absolutely necessary as soon as you know there is a conflict-no less than 48 business hours in advance. This allows us time to fill that appointment. For example, if your appointment time is Friday at noon, please cancel by Wednesday at noon. Cancellations after 5:00pm will be processed the next business day. There is one exception: if your appointment time is on a Monday or Tuesday, please cancel by Friday at noon. Cancellations over the weekend will be processed on Monday. Please make sure I confirm your request to ensure I received it.

If an urgent issue or emergency arises and you need to cancel within the 48 business hour timeframe and we have an appointment available during the same business week of your original appointment, we will allow one reschedule and you will not incur a late cancellation fee. This is a courtesy, and we cannot guarantee we will have additional availability. For example, clients with sessions on Fridays may not have the opportunity to reschedule. If we are able to reschedule, you must attend that session in order to not incur the late cancellation fee. This should be a rare occurrence, and we cannot accommodate recurring rescheduling requests. We will not give you the opportunity to reschedule a session if you no show for an appointment.

We will be on time for your session, and we ask you to be on time as well. If you are 7 minutes late to a session, we will consider it a no show. Please understand that after waiting for 7 minutes we will log off and will not continue to be “on call” for the rest of your appointment time should you ask to start more than 7 minutes late. If you are in our telehealth "waiting room" and it is not connecting with us, please refresh your screen so you do not miss your session. If it is still not connecting with us, please message us through the portal.

If you cancel or reschedule frequently or are unable to reliably commit to standing appointments, we can discuss alternative scheduling arrangements.

You will be responsible for the entire fee (your full private pay rate or your full contracted insurance rate, not just your copay) if you no show or cancel less than 48 business hours in advance and are unable to reschedule and attend within the same week. Please reach out to our Billing Specialist if you would like to know your contracted rate. The only exceptions are serious illness, hospitalization, or death in the family. Insurance cannot be billed for late cancellations or no shows.

I will give you the same respect of notifying you in a timely way should I need to cancel or reschedule an appointment. I will only cancel or reschedule with less than 48 business hour notice in the case of a serious illness, hospitalization, or death in the family.

If you are late for a session, you will lose that portion of your session time. If you are 7 or more minutes late to our appointment, I will consider it a no show and you will be charged for that session (insurance will not cover this). Please understand we will not be “on call” to start the session for the remainder of your session time.

I will keep standing appointments for weekly and biweekly clients. Should you regularly cancel or reschedule appointments, you may lose this regular appointment time. If you do not schedule an appointment within a 6-week time period, I will discharge you from my care.

The standard meeting time for psychotherapy is 50 minutes for private pay and 53 minutes for insurance. It is up to you, however, to determine the length of time of your sessions. Requests to change the 50/53-minute session needs to be discussed with the therapist in order for time to be scheduled in advance.

Please make sure you mark your appointment date in your calendar. As a courtesy, our system will remind you of your appointment 72 hours prior to your appointment. However, if you do not receive a reminder, you are still responsible for keeping your appointment.